Returns & Exchanges
At Pets Warehouse, we want your furry friend to look their best in our latest fashion, which is why we offer a 30-day hassle-free return policy on all unworn items with original tags. If the fit isn't perfect or the style isn't right, we are here to help you find the ideal replacement.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the unwashed and unworn apparel in its original packaging, ensuring all designer tags remain attached.
Label and Ship
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing